Toldos Pitiusas » GARANTÍA

WARRANTY


 

Installation warranty:

Toldos Pitiusas® manufacture and install all types of awnings, and is committed to fixing or modifying an installation under warranty provided the installation conforms to the following specifications:  

  • The assembly must have been installed by a qualified professional of the Toldos Pitiusas® company.
  • Toldos Pitiusas® shall not be responsible for the installation if it has been modified or altered by anyone outside our company (The warranty is void in case of handling outside our company).
  • Toldos Pitiusas® are not liable for any deterioration or breakage of an installation if it has been caused by accident, abuse, neglect or misuse.
  • Toldos Pitiusas® will not be responsible for faulty installation due to bad materials of the location where the assembly is installed.
  As such, any factory anomaly or fault outside of our company will be partially covered only in specific cases. The effect of the warranty is subject to the type of installation and conditions described above.
   

Warranty of Somfy automation mechanisms:

The motorization and automation of our facilities have a total warranty of 5 years from the date of installation, subject to the following conditions:

  • The assembly must have been installed by a qualified professional of the Toldos Pitiusas® company.

  • Toldos Pitiusas® shall not be responsible for any motorization installation if it has been tampered with or altered by anyone outside our company.
  • Toldos Pitiusas® shall not be responsible for motorization defects or breakdowns if they have been caused by accident, abuse, neglect or misuse.
  • Toldos Pitiusas® shall not be responsible if the electrical installation has been manipulated by people or companies outside our company.

  As such, any factory anomaly or fault outside of our company will be partially covered only in specific cases. The effect of the warranty is subject to the type of installation and conditions described above.
   

Warranty of plastic (PVC) and acrylic canvas:

The warranty is 3 years normal exposure to sunlight and atmospheric agents in general. The warranty covers an abnormal deterioration in fiber and color of the canvas and starts from the date of installation of the awning. This warranty is subject to the following conditions:

   
  • Damages due to abrasive cleaning or maintenance are not covered
  • Hardware system and mechanisms not included.
  • The fabric can be washed from time to time with a solution of water and mild soap only.
  • Accidents, abuse or neglect are not covered, nor are stains or perforations.

        As such, any factory anomaly or fault outside of our company will be partially covered only in specific cases. The effect of the warranty is subject to the type of installation and conditions described above. The warranty on the fabric of our canvas is applied as follows:

  • Toldos Pitiusas® will replace the damaged fabric with new fabric
  • Toldos Pitiusas® is not responsible for the cost of removing the old awning nor installing the new one.



 
Toldos Pitiusas C.B. 2019®. All rights reserved.